Customer Focus Team (CFT) Employee Medical

32 - 40hrs

v.a. € 2.590,-

Venlo, Heierhoevenweg

BUs Healthcare Signature Imagery X

Your new job at Flex

Customer Focus Team (CFT) Employee Medical

We are looking for a Customer Focus Team (CFT) Employees who is responsible for the planning, communication, and other administrative tasks for one our medical customers. You make sure that the goods of the customers arrive and leave our warehouse on time. You will be a part of a team for either our current or our new customer.

In this position you will report to the Account Manager.

What will you be doing?

  • Serve as the first point of contact for customers via email, phone, chat, and other communication channels;
  • Deliver outstanding customer service by providing accurate, complete, and timely information;
  • Manage customer orders, returns, replacements, complaints, customer feedback and account inquiries;
  • Monitor customer feedback and identify recurring issues;
  • Follow up on customer requests regarding urgent orders, workorders and other issues;
  • Support process improvements that enhance the customer experience;
  • Manage and prioritize daily workload to meet or exceed service-level agreements;
  • Monitor the progress of your own department and of the warehouse;
  • Collaborate closely with other departments;
  • Monitor the KPIs and identify deviations in time;
  • Participate in daily and weekly internal and external progress meetings;
  • Compiling various reports;
  • Mapping out common problems, solving them and thinking along in optimizing the process;
  • Keeping work instructions up to date.

 What do you need?

  • Education and/or experience equivalent to an MBO+ level or degree;
  • Experience in international Customer Service environment is a requirement;
  • Administrative skills;
  • Experience with WMS/ERP systems and very good knowledge of MS Office;
  • Good communication skills in English;
  • Flexible, structured, accurate, service-oriented, and able to keep overview.

More job openings

Forbes 1 1200x675

Customer Service Representative

32 - 40 hours 

 v.a. € 2.890,-

Oostrum

Flex provides end-to-end visibility through Control Tower and Transport Management services for its customers. As part of the Flex Sketch-to-Scale solution approach, the Control Tower delivers solutions tailored to customer needs.

We are looking to strengthen our Control Tower Customer Focus Team (CFT) with a Customer Service Representative. In this role, you will act as the central operational coordination point between our customers, warehouse operations, and internal stakeholders. You will be responsible for planning, coordination, communication, and administrative control to ensure smooth inbound and outbound flows and strong service performance.

You will be part of a dedicated Control Tower team supporting either an existing or a newly onboarded customer. In this position, you will report to the Account Management Coordinator.

Cc35acc1 1a47 422a b758 a65be266fc0b

Warehouse Supervisor (Medical)

32 - 40 hours

v.a. €3.200,-

Venlo

For our multi-client site in Venlo, we are looking for a Warehouse Supervisor (1.0 FTE).
As a Warehouse Supervisor, you are responsible for the optimal management of employees and processes for a new medical customer, with a strong focus on quality, productivity, and safety. You continuously monitor and analyze performance in order to achieve the desired results.

You report to the Warehouse Manager.

453293984 1247788859870282 2094803262362435148 n

Customer Advisor

32 - 40 hours

v.a. €2800,-

Oostrum

Flex is a global leader in supply chain distribution and logistics, supporting product development and fulfillment across a worldwide network of industries, suppliers, and distribution partners. We provide solutions from engineering through end‑of‑life, including forward and reverse logistics, vendor‑managed inventory, fulfillment, product configuration, and repair. Our mission is to create visibility, reduce waste and overhead, and build a stable, balanced supply chain that adapts seamlessly to rapidly changing market demands.

Our EMEA Control Tower in Oostrum delivers transport management and end‑to‑end supply chain solutions as part of Flex’s Sketch‑to‑Scale® approach. To further strengthen our expertise, we are looking for a (Senior) Customer Advisor Supply Chain to join our Control Tower team. In this key role, you will act as the primary point of contact for our customers, ensuring high‑quality service delivery and continuous improvement.

1742187824844

Jr. Quality Assurance Coordinator

32-40 hr

v.a. € 3.280,-

Oostrum, , Nobelstraat

We are looking for an enthusiastic colleague who is eager to learn and passionate about quality, customer satisfaction, compliance, and continuous improvement. In this role, you will support the development of our Quality Framework and help maintain the tools we use across the organization.

You will also assist our internal audit team, help with basic administration of Quality tools (Compliance Quest), support analysis and reporting activities, and contribute to various department projects.

Bottom 2

Sr. Customs & Compliance Engineer

32 - 40 hr

v.a.  € 3.600,-

Oostrum, Nobelstraat

Are you ready for a challenging and dynamic role in which you can not only demonstrate your analytical skills, but also fulfill an advisory role? Then we are looking for you!

At Flex, we understand that smooth and efficient handling of customs matters is essential for a smooth supply chain process. As a Sr. Customs & Compliance Engineer, you will play a key role in helping to deliver customer-focused solutions. Your work will contribute to the optimization of supply chain concepts and processes, ensuring that our customers receive the best possible service every day.

Cc35acc1 1a47 422a b758 a65be266fc0b

Inventory Analyst

32 - 40 hours

v.a. € 2.800

Oostrum, Nobelstraat

For the Inventory Management Team, we are looking for an Inventory Analyst who will be responsible for managing inventory through processing, analyzing, and reporting cycle count results.

Additionally, you will analyze all available information to collaborate with other departments in improving processes to achieve better performance.

Bottom 2

Supply Chain Coordinator 

36 - 40 hours

v.a. €3300,-

Nobelstraat, Oostrum

For Oostrum, we are looking for a Supply Chain Coordinator (1.0 FTE). In this role, you are 
responsible for the efficient supply of the logistics operation for a customer , with the 
objective of distributing material in accordance with the agreed service level agreements (SLAs).


In this position, you will report to the Senior Office Manager.

Signature Imagery,  PCBA

Open sollicitatie

-

-

Is there currently no suitable vacancy open for you, but would you like to submit an unsolicited application? We greatly appreciate that! You can write a cover letter outlining your work experience, ambitions, and motivations. Don't forget to include a recent CV to complete your application.

Nice to meet you.

Do you want to know more about working at Flex? Do you have questions about a job opening? Let us know. You can email us, call us, or request a call back!

Phone

0478-518009
Monday-Friday 8.30 to 17.00

Email

sollicitatie@flex.com

Address
Nobelstraat 10 - 14
5807 GA Oostrum

Do you want us to call you about one of our job openings? 

Leave your details and we will call you back as soon as possible.