Technical Business Analyst

We are looking for a Technical Business Analyst for our location in Venlo who will interfaces directly with the assigned customer on all kind of technical request.

The Technical Business Analyst has a deep understanding of all customer processes and solutions as implemented. You will work closely with the Engineering, Operations, Customer Focus Team, and IT departments to covert the customer requests into solutions.

In this role you will be part of the Customer Focus Team and will report to the Account Manager.

What will you be doing?

• Be first point of contact for the assigned global customer on all kind of technical question
relating to shopfloor control system, technical processes related with reverse aftermarket
services, UAT’s + SIT and automated picking lines.
• Understands the implications of the customer requests, knows who should be involved
and reaches out to other departments when needed.
• Draft and supervise project-based plans in collaboration with both internal and external
• Convert customer request into solutions, coordinate implementations and test and
evaluate them;
• Focus and act on continuous improvement and optimization of all customer processes;
• Business process analyses;
• Adjustments, configuration and testing of technical processing tools.

What you’ll need to have to be successful and happy in this role:

• Bachelor level or degree;
• Experience in a logistics service environment (preferably in engineering and/or testing
• Thorough understanding of the logistics processes, solutions and customer requirements;
• Pro-active, hands-on, solution oriented and service minded;
• Have effective communication skills in English;
• You like to analyze, have a structured and organized work approach.
What do we offer:
• An attractive and competitive remuneration package based on your education and work
• A challenging job and opportunities for development in a dynamic and growing
international environment.

Flex as a company:

Flex Netherlands provides supply chain distribution and logistics for product development and
fulfillment across a network of industries, suppliers and distribution partners around the world. We
provide solutions from engineering through product end of life. We also deliver forward and
reverse logistics including vendor managed inventory, fulfillment, product configuration and
repair. The result is improved visibility with less waste and overhead and a more stable, balanced
supply chain, responsive to constantly changing market demands. Flex is broadening its Sketchto-Scale operations, whereby we offer customer total solutions from product design, through
production to final delivery to the end-customers.

Are you interested?
And do you want to apply? Please send your CV and motivation letter to

Meer informatie?

Human Resources


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